Customer Testimonials
Great service...very attentive and quality in communication. Appreciate working with there team for my service needs
Zach was very easy to work with and didn't pressure me at all. I've never had a better experience when it comes to getting a new vehicle. The actual paperwork process went smoothly and everything was explained well. I'm very happy with my new truck and the whole experience.
Very positive with good communication
In and out in 45 minutes on leasing a new vehicle. Great job. Thanks Zack
Very professional sales staff, especially Jeff Schwister, Dennis Gonzalez and Laura Hoeller. We will return.
They are great to deal with and communicate very well!! Will come back again next time
The quality of service was fine. The part a trunk latch was high and the labor in my opinion was, also.
Errick was wonderful. He explained everything, was courteous and professional. He even went the extra mile to solve an issue with my maps app on my tablet screen on my dashboard.
Angelo and I think the other person was Kaylin, from the service department were great. They kept me informed about what was going on with my truck the whole time. Service took longer than I expected but so far everything is fine It was worth the wait
Angelo was great to work with! Great communication and professional.
This dealership, is all around excellent. I take all my small trucks to Boucher. Service and parts department is the best around. They all need a raise
Angelo was fantastic to work with! Thanks for the great service!
Quality service, friendly staff, and very professional. I have been taking my vehicles here for the last two years and have never been disappointed.
Charles has always been the guy. Jeff has always been the guy. Great people to deal with.
Christ at Gordie Boucher Ford made the purchase transaction transparent, quick, and thorough. I really appreciate how smoothly the entire transaction went.
My guy was very nice to work with in the parts department. Kept checking on me while my truck was receiving maintenance.
The service is always great. I have never had any issues.
I asked the mechanic to save the spark plugs so I couple look at them and the mechanic sent me a video of them and placed them on my front seat for me.
I made an appointment on line , fast and easy. I was early for my appointment and was taken care of right away. I had my battery replaced and was out the door in less then a half hour. WOW it was awesome. Guys keep up the great work 😉 !!!!!
Thank you so much for your help Michael schwister I really appreciate you taking the time to walk me through all the options and making this process so smooth.". thank you for all your work
Great service, got me in and out at the price and in the time frame I was quoted. I will continue to use them for service and recommend to others.
This dealership is awesome, Robert Krueger is the best. I took my truck there for new tires, I was really welcomed nicely. I will be taking my truck for service to Gordie Boucher from now on.
Gordie Boucher Ford's mobile service crew was professional and attentive. They even took a moment & explain the vehicle repair. Thank you!
A nice surprise. Thanks for checking on the issue we had with our vehicle. Thanks again
V ry prompt and friendly service.
Very friendly great service and very nice waiting room and I enjoy the drop off and pick up service offered
Salesman was great, document signing was great, & quick. Friendly people. My only suggestion for improvement would be on the vehicle prep for delivery. There was a lot of mud/dirt inside the frame, & inside the rear bumper. It wasn't visible but if water would have been sprayed in these areas it would have been found. I spent a few hours spraying with salt remover, & rinsing the undercarriage since this was a northern truck. Also used 4 cans of rust reformer on the surface rust that would have become a problem if left untreated.
Great dealership. Staff very helpful and great service. Like having the shuttle service and coupons
Staff were friendly; finance person could have gone through in more detail on paper the numbers for cost, taxes, interest etc. We just got the paperwork on a flash drive.
Great sales team. Treated me like a king!
Salesman listened to what I had to say found what I was looking for and we negotiated a great price. Thanks, Joe.
We have been customers of Gordie Boucher Ford for many years.
Angelo fixed my car issue in no time and was incredibly helpful.
The service was wonderful! Everyone was very helpful and friendly. I will definitely be back in the future!
Thought they were fast and fair. Seemed very good at their job. Nice place wish it was closer
The Service at Gordie Boucher Ford of Menomonee Falls was fantastic. All of the members of the dealership that we met helped us make an informed decision. Zach showed us multiple vehicles before we found the vehicle we purchased. Zach was patient and kind with all of the questions and time he spent letting us test drive the vehicles. Milan was very kind and courteous as he went over all of the finance options that we had available. Dennis was very professional and found it his way to give us the highest value for our car. We are happy to ...
Always ready to help. Very nice waiting room and service
Thr team was very helpful and contacted me as soon as they had an estimate of the repairs needed. They also accommodated my schedule for my son's school drop off and pick up schedule. Much appreciated!
Excellent service as always.
it was a great experience. I will be recommending the dealership to others. Thank you.
Above and beyond yet again. Excellent job
Great experience purchasing a new vehicle ! Mike Schwister was super ! Friendly..knowledgeable and most important to me..low pressure..Price was fair with no last minute surprises.Nice place to do business and everyone was GREAT that we talked to. Would return here for sure for a future purchase.
The maintenance work was done in time and the vehicle was handed over in good condition.
Great Dealership and people
Robert is excellent!
Fast and courteous service, very professional. Would definitely go back again for any future repairs.
Always quick to help when there’s an issue. Easy to deal with. Very pleasant.
The fact that you all pick up the car and bring back is great!!! Craig was great! He threw me off just a bit when he did not initially want to follow up on my repair coverage and he texts more than talking/calling but then he pulled it together and for that completely grateful!
Top notch service is all that I have ever received as a customer!
Great service that we can always trust. Fair pricing and they always do a great job.
Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig
Charles is and has always been very upfront and honest with me. Will continue to work with him on future projects
I was having an issue with the intelligent access locking/unlocking system on my 2019 Ford Mustang and contacted my dealership on November 6, 2024. I talked to Angelo Gagliano to set up an appointment. Due to a planned trip, I had to reschedule for 11/19/24. Angelo greeted me, completed the paperwork, immediately offered me a ride home, Throughout the day text messages to keep me informed. Angelo contacted when my Mustang was ready and offered to have it delivered to my home - 40 minutes away! My service appointment was a breeze with no negative issues. Angelo provided great customer service as did the ...
So many vehicles available to choose from and a sales staff that will do what it takes. My salesman Chris brought a vehicle to me, we went for a short drive and then after we discussed exactly what I was looking for he went and found it. I haven’t purchased many new cars but this was without a doubt my best experience
From the very first phone call to when the two gentlemen picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck back it was awesome
Informative
My 2013 Focus with a manual transmission has 230k miles. Boucher Ford has been part of the success story.
Everything was fantastic start to finish. Craig was great with communicating everything throughout the process.
Very good service, was able to get my scheduled oil change plus a new set of tires. All within the time schedule I needed!
Gordie Boucher Ford is a first-rate dealership offering excellent service and really great and helpful service department. I have always been satisfied with their work.
I always feel like I’m valued there. No one tries to upsell me ever.
They were able to diagnose and repair your power steering issues, with great service and detail. The only issue was the cost of parts. We will be using them in the future.
Good service and personable employees.
There was no hassling me on price. Joe answers my questions right away, even after the purchase. I couldn’t be happier. I highly recommend buying a vehicle from them. I have purchased multiple vehicles from them.
Very helpful and informative about my situation. The advisor Craig Knabe was very helpful and kind to my father and I. Craig helped us with making the appointment and informing me about any new predicaments and situations. Overall a very good experience dealing with the dealership and the advisor. Would recommend.
I really like working with the staff at Gordie Boucher of Menomonee Falls. They’re all great. My latest experience with Zach was no exception. He handled me with tons of courtesy and respect. Helped me out a lot even when he was out of the office. Great service and highly recommended!
Robert is so professional and efficient. The staff treated us well and the repairs were finished on time and under budget! Thank you!
I always bring both my vehicles in for service with Robert he is quick too get everything lined to get the vehicle back on the road and provides updates during the process.
Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with limited access to another vehicle. The Boucher team make car buying and routine maintenance as painless as possible. I have been purchasing vehicles from them for (14) years. Thank you all again.
Fast efficient and communication was great They even sent me a video of my part that needed replacing!
Extremely kind, through and welcoming! Look no further!
Excellent service and delightful staff.