Staff

Management

John Hassell

John Hassell

Pre-Owned Vehicle Manager
61 Reviews
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Jeff Samp

Jeff Samp

General Sales Manager
46 Reviews
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Jason Sandbach

Jason Sandbach

Sales Manager
25 Reviews
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Dennis Gonzalez

Dennis Gonzalez

Sales Manager
22 Reviews
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Sales

Joe Jubran

Joe Jubran

Sales & Leasing Consultant
124 Reviews
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Jeffrey Schwister

Jeffrey Schwister

Sales & Leasing Consultant
85 Reviews
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Michael Schwister

Michael Schwister

Sales & Leasing Consultant
67 Reviews
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Emil English

Emil English

Sales & Leasing Consultant
65 Reviews
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Zach Zizelman

Zach Zizelman

Sales Consultant
51 Reviews
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Timothy Nolan

Timothy Nolan

Sales & Leasing Consultant
47 Reviews
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Thomas Pruski

Thomas Pruski

Sales and Leasing Consultant
20 Reviews
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Christopher Roll

Christopher Roll

Sales Consultant
9 Reviews
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John Goodnetter

John Goodnetter

Commercial & Fleet Sales
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Finance

Milan Fridl

Milan Fridl

Business Manager
90 Reviews
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Laura Hoeller

Laura Hoeller

Finance Manager
50 Reviews
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Adrianna Mayen

Adrianna Mayen

Finance Manager
28 Reviews
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Service

Robert Krueger

Robert Krueger

Service Writer

Certified
449 Reviews
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Charles Pleugers

Charles Pleugers

Fleet Sevice Advisor
132 Reviews
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Katie Kerby

Katie Kerby

Service Advisor
75 Reviews
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Matt Schiewe

Matt Schiewe

Service Dispatcher
34 Reviews
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Alex Hienz

Alex Hienz

Service Manager
24 Reviews
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Errick Clay

Errick Clay

Express Service Advisor

Certified
18 Reviews
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Craig Knabe

Craig Knabe

Service Advisor
14 Reviews
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Parts

Nicholas Baackes

Nicholas Baackes

Parts
31 Reviews
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Robert Krueger

Robert Krueger

Service Writer

449 Reviews
Certified
Dealership Experience 18 years 2 months
Recent Reviews

Nov 24, 2024

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Craig is WONDERFUL.

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig

Nov 14, 2024

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Gordie Boucher Ford is a first-rate dealership offering

Gordie Boucher Ford is a first-rate dealership offering excellent service and really great and helpful service department. I have always been satisfied with their work.

Nov 08, 2024

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Robert is so professional and efficient.

Robert is so professional and efficient. The staff treated us well and the repairs were finished on time and under budget! Thank you!

Nov 02, 2024

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Working with my salesman Joe Jurban and the service staff

Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with limited access to another vehicle. The Boucher team make car buying and routine maintenance as painless as possible. I have been purchasing vehicles from them for (14) years. Thank you all again.

Oct 14, 2024

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Got me in asap.

Got me in asap. Diagnosed and on my way. Couldn’t ask for anything more.

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Charles Pleugers

Charles Pleugers

Fleet Sevice Advisor
Dealership Experience 13 years 1 months
Industry Experience 27 years
Recent Reviews

Nov 24, 2024

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Great service that we can always trust.

Great service that we can always trust. Fair pricing and they always do a great job.

Nov 24, 2024

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Craig is WONDERFUL.

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig

Nov 19, 2024

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From the very first phone call to when the two gentlemen

From the very first phone call to when the two gentlemen picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck back it was awesome

Oct 11, 2024

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Great place to have a vehicle serviced.

Great place to have a vehicle serviced. I have taken my F350 Diesel truck there for over 4 years now and I am always happy with the services completed.

Sep 15, 2024

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Had my Maverick for a recall the undate took 4 hours and

Had my Maverick for a recall the undate took 4 hours and this ia not the fault of the dealership or the mechanic but Ford Motor because the had this job going for 20 minutes the poor mechanic did not know how long itwould take dur to no progress bar so this kept him away from other duties

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Joe Jubran

Joe Jubran

Sales & Leasing Consultant
Raised in Brown Deer, married and have two beautiful girls and a grand dog named Oliver who is a German Shepherd. Now I live in Jackson, Wisconsin. I've been with the Boucher group going on 19 years! My hobbies are fishing, boating, cars and being with my family. I'm a low-pressure sales guy and I will always treat you like I would want to be treated.
Recent Reviews

Nov 10, 2024

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There was no hassling me on price.

There was no hassling me on price. Joe answers my questions right away, even after the purchase. I couldn’t be happier. I highly recommend buying a vehicle from them. I have purchased multiple vehicles from them.

Nov 02, 2024

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Working with my salesman Joe Jurban and the service staff

Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with limited access to another vehicle. The Boucher team make car buying and routine maintenance as painless as possible. I have been purchasing vehicles from them for (14) years. Thank you all again.

Oct 17, 2024

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Always help me when I need a new car.

Always help me when I need a new car. Jeff and Joe were so informative. I will never need to go anywhere else in the future.😊

Oct 14, 2024

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Working with Joe Jubran for many years always consistent

Working with Joe Jubran for many years always consistent wonderful customer care in purchasing my recent ford bronco. This is my 4th new ford purchase from him. Explains everything thoroughly and is extremely caring. He is our go to person with all our questions and information we need ! I would never work with anyone else! Joe is the absolute best!

Oct 03, 2024

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Everyone at Gordie Bucher Ford was so helpful and nice.

Everyone at Gordie Bucher Ford was so helpful and nice. Joe made getting my first car such a positive experience and was so amazing to work with!

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Milan Fridl

Milan Fridl

Business Manager
Recent Reviews

Nov 24, 2024

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Craig is WONDERFUL.

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig

Nov 02, 2024

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Working with my salesman Joe Jurban and the service staff

Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with limited access to another vehicle. The Boucher team make car buying and routine maintenance as painless as possible. I have been purchasing vehicles from them for (14) years. Thank you all again.

Sep 11, 2024

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Great low pressure service with the recent purchase of a

Great low pressure service with the recent purchase of a 2024 Ford, Granger Mr. Schuster, and all the other at the dealership that I worked with were very cour and polite and helpful:

Sep 11, 2024

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Professional, outgoing, Reliable!

Professional, outgoing, Reliable! That's what I got from Mr. Craig responsible. The dealer very attentive employees.

Sep 02, 2024

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The entire sales experience was the best that I have

The entire sales experience was the best that I have dealt with as far as purchasing a vehicle. The professionalism was outstanding and I would recommend others to enjoy the same experience from your team.

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Jeffrey Schwister

Jeffrey Schwister

Sales & Leasing Consultant
Contact Me
Dealership Experience 42 years 7 months
Industry Experience 42 years 7 months
Recent Reviews

Nov 09, 2024

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I really like working with the staff at Gordie Boucher of

I really like working with the staff at Gordie Boucher of Menomonee Falls. They’re all great. My latest experience with Zach was no exception. He handled me with tons of courtesy and respect. Helped me out a lot even when he was out of the office. Great service and highly recommended!

Sep 25, 2024

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If it was not for Jeff Switzer I would not have come back

If it was not for Jeff Switzer I would not have come back and bought a truck

Sep 11, 2024

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Great low pressure service with the recent purchase of a

Great low pressure service with the recent purchase of a 2024 Ford, Granger Mr. Schuster, and all the other at the dealership that I worked with were very cour and polite and helpful:

Aug 31, 2024

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Dealing with Jeff Schwister at Geordie Boucher Ford was a

Dealing with Jeff Schwister at Geordie Boucher Ford was a very pleasant & positive experience. Everyone at the dealership was helpful & accommodating as I purchased my new 2024 Mustang. I would definitely recommend this place to anyone! Donna Lauer

May 27, 2024

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Loving my new truck so far.

Loving my new truck so far. I have started to customize it, lots more to do.

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Katie Kerby

Katie Kerby

Service Advisor
Dealership Experience 4 years 2 months
Industry Experience 8 years
Recent Reviews

Dec 01, 2024

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Always quick to help when there’s an issue.

Always quick to help when there’s an issue. Easy to deal with. Very pleasant.

Nov 24, 2024

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Great service that we can always trust.

Great service that we can always trust. Fair pricing and they always do a great job.

Nov 24, 2024

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Craig is WONDERFUL.

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig

Nov 23, 2024

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3 stars - they sent me a video text showing my vehicle

3 stars - they sent me a video text showing my vehicle oil change in progress but 4 hrs later still hadn’t called saying it was complete. And when I did get my vehicle I was overcharged, but corrected when brought to their attention.

Nov 19, 2024

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From the very first phone call to when the two gentlemen

From the very first phone call to when the two gentlemen picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck back it was awesome

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Michael Schwister

Michael Schwister

Sales & Leasing Consultant
Contact Me
Dealership Experience 9 years 9 months
Industry Experience 16 years 7 months
Recent Reviews

Oct 11, 2024

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Great place to have a vehicle serviced.

Great place to have a vehicle serviced. I have taken my F350 Diesel truck there for over 4 years now and I am always happy with the services completed.

Jun 25, 2024

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The employees are kind and courteous, informative and

The employees are kind and courteous, informative and willing to explain and help when they can.

May 27, 2024

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Loving my new truck so far.

Loving my new truck so far. I have started to customize it, lots more to do.

May 22, 2024

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Best experience buying my car from the time I walked in

Best experience buying my car from the time I walked in the door. John had two vehicles ready for me to test drive. Chris was friendly, knowledgeable and helpful. Laura was awesome to work with for financing. Highly recommend if you're in the market for a car.

May 03, 2024

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Easy transaction with a good business.

Easy transaction with a good business. Did most of the work from home then picked the car up

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Emil English

Emil English

Sales & Leasing Consultant
Contact Me
Dealership Experience 10 years 3 months
Industry Experience 23 years 3 months
Been in the automotive industry for 20 years love to help guest with their purchasing decision.
Recent Reviews

Sep 02, 2024

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The entire sales experience was the best that I have

The entire sales experience was the best that I have dealt with as far as purchasing a vehicle. The professionalism was outstanding and I would recommend others to enjoy the same experience from your team.

Aug 25, 2024

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I think that they went above and beyond expectations.

I think that they went above and beyond expectations. On communicating and working hard to find the truck I wanted

Jul 04, 2024

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Efficient, not too pushy, overall great experience.

Efficient, not too pushy, overall great experience. Probably the most painless vehicle buying experience I've had.

May 22, 2024

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Best experience buying my car from the time I walked in

Best experience buying my car from the time I walked in the door. John had two vehicles ready for me to test drive. Chris was friendly, knowledgeable and helpful. Laura was awesome to work with for financing. Highly recommend if you're in the market for a car.

Mar 31, 2024

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Been doing business with Gordy Boucher for years.

Been doing business with Gordy Boucher for years. They're always wonderful and always professional. That's why I don't go anywhere else.

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John Hassell

John Hassell

Pre-Owned Vehicle Manager
Dealership Experience 5 years 1 months
Industry Experience 5 years 1 months
Grew up in Richland Center, Wisconsin. Graduated with Business degree from Edgewood College in Madison. Currently live in Milwaukee with my two Siberian Huskies named Atticus and Ebenezer.
Recent Reviews

Sep 25, 2024

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If it was not for Jeff Switzer I would not have come back

If it was not for Jeff Switzer I would not have come back and bought a truck

Aug 31, 2024

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The overall process was quick, organized and

The overall process was quick, organized and professional. I left feeling confident in my knowledge about the vehicle. I highly recommend the dealer,

Aug 11, 2024

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We have always had excellent service.

We have always had excellent service. Would highly recommend Gordie Boucher to friends and family.

May 27, 2024

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Loving my new truck so far.

Loving my new truck so far. I have started to customize it, lots more to do.

May 22, 2024

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Best experience buying my car from the time I walked in

Best experience buying my car from the time I walked in the door. John had two vehicles ready for me to test drive. Chris was friendly, knowledgeable and helpful. Laura was awesome to work with for financing. Highly recommend if you're in the market for a car.

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Zach Zizelman

Zach Zizelman

Sales Consultant
Contact Me
Dealership Experience 4 years 8 months
Industry Experience 6 years 3 months
Recent Reviews

Nov 09, 2024

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I really like working with the staff at Gordie Boucher of

I really like working with the staff at Gordie Boucher of Menomonee Falls. They’re all great. My latest experience with Zach was no exception. He handled me with tons of courtesy and respect. Helped me out a lot even when he was out of the office. Great service and highly recommended!

Sep 27, 2024

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Zach was awesome and a huge reason as to why I purchased

Zach was awesome and a huge reason as to why I purchased the Ford rather than anything else. I needed a new car and they were extremely helpful during a tough process for me! They were not pushy but made sure I knew everything I needed to, and answered any questions I had.

Jul 17, 2024

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Zach truly made the process of trading and purchasing our

Zach truly made the process of trading and purchasing our truck an incredibly positive and enjoyable experience! His kindness, personal touch, and transparency throughout the entire transaction were truly exceptional. We are absolutely thrilled with our purchase and will without a doubt be returning to Zach for our future vehicle needs. Thank you, Zach, for making this experience so fantastic!

Jul 04, 2024

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Wonderful & personal service.

Wonderful & personal service. Zach did an awesome job & explained everything to us with patience & understanding! Love my new Explorer! Thank you

Apr 09, 2024

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Very responsive will all my requests.

Very responsive will all my requests. Found the truck I wanted from another dealership and had it delivered. Took a video of the truck and sent it to me to verify that all of my requests were met. Great job overall.

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Laura Hoeller

Laura Hoeller

Finance Manager
Recent Reviews

Nov 11, 2024

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Took forever.

Took forever. Christopher was kind of an xxx. He talked down to me and I didn't appreciate it.

Nov 10, 2024

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There was no hassling me on price.

There was no hassling me on price. Joe answers my questions right away, even after the purchase. I couldn’t be happier. I highly recommend buying a vehicle from them. I have purchased multiple vehicles from them.

Nov 02, 2024

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Working with my salesman Joe Jurban and the service staff

Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with limited access to another vehicle. The Boucher team make car buying and routine maintenance as painless as possible. I have been purchasing vehicles from them for (14) years. Thank you all again.

Oct 01, 2024

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You guys are the best.

You guys are the best. Service is wonderful. I had to get. a new car because of an accident. Joe, You were terrific.

Sep 25, 2024

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Excellent sales person in John Goodnetter.

Excellent sales person in John Goodnetter. Dennis the manager was very interested in my business as well. Overall great experience. I’m very pleased with my new truck. It had everything I wanted.

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Timothy Nolan

Timothy Nolan

Sales & Leasing Consultant
Recent Reviews

Sep 16, 2024

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I’ve been purchasing vehicles from Boucher in the Falls

I’ve been purchasing vehicles from Boucher in the Falls for almost 20 years now. The experience has always been consistent and professional. I most definitely will be going back and will also refer the team to friends and family.

May 22, 2024

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Best experience buying my car from the time I walked in

Best experience buying my car from the time I walked in the door. John had two vehicles ready for me to test drive. Chris was friendly, knowledgeable and helpful. Laura was awesome to work with for financing. Highly recommend if you're in the market for a car.

Apr 25, 2024

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They were always good to work with when buying a new

They were always good to work with when buying a new vehicle and took care of my service needs

Apr 10, 2024

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Service is exceptional the experience was better than any

Service is exceptional the experience was better than any other dealership I have ever dealt with in past! The sales team went way above my standards making this purchase exceed my expectations. Thank you!

Jan 18, 2024

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Working with Tim was enjoyable.

Working with Tim was enjoyable. The entire team made the process easy. Thanks for a tremendous experience!

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Jeff Samp

Jeff Samp

General Sales Manager
Recent Reviews

Nov 24, 2024

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Great service that we can always trust.

Great service that we can always trust. Fair pricing and they always do a great job.

Nov 10, 2024

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There was no hassling me on price.

There was no hassling me on price. Joe answers my questions right away, even after the purchase. I couldn’t be happier. I highly recommend buying a vehicle from them. I have purchased multiple vehicles from them.

Nov 09, 2024

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I really like working with the staff at Gordie Boucher of

I really like working with the staff at Gordie Boucher of Menomonee Falls. They’re all great. My latest experience with Zach was no exception. He handled me with tons of courtesy and respect. Helped me out a lot even when he was out of the office. Great service and highly recommended!

Nov 08, 2024

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Robert is so professional and efficient.

Robert is so professional and efficient. The staff treated us well and the repairs were finished on time and under budget! Thank you!

Nov 02, 2024

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Working with my salesman Joe Jurban and the service staff

Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with limited access to another vehicle. The Boucher team make car buying and routine maintenance as painless as possible. I have been purchasing vehicles from them for (14) years. Thank you all again.

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Matt Schiewe

Matt Schiewe

Service Dispatcher
Dealership Experience 24 years 3 months
Recent Reviews

Nov 24, 2024

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Craig is WONDERFUL.

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig

Aug 11, 2024

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We have always had excellent service.

We have always had excellent service. Would highly recommend Gordie Boucher to friends and family.

Jun 04, 2024

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They got my car in without a appointment l.

They got my car in without a appointment l.and got it back in 4 days. I wish they would have let me know the status of my car. Waiting for a part. I had a rental and needed figure out if I needed to extend the rental.

May 02, 2024

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My last visit for service many employees came in and out

My last visit for service many employees came in and out of the waiting area grabbing a coffee or just passing through. Not one person greeted me. Also when the work was done. On my ride home I smelled burning oil. When I got home I pop the hood and saw oil residue on the fill receptacle and oil on top of the engine. These services are not cheap and have gone up in cost. If a technician spills oil while filling that should be cleaned before handling back to customer. Also there was no vehicle health check report like I usually get with the oil change package after my work has been done.

Mar 09, 2024

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My car was towed before a snow storm and GB was super

My car was towed before a snow storm and GB was super busy but once service was started it was thriple A. Found the problem and fixed it the first time!! Thank you!!

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Nicholas Baackes

Nicholas Baackes

Parts
Recent Reviews

Dec 01, 2024

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Fast and courteous service, very professional.

Fast and courteous service, very professional. Would definitely go back again for any future repairs.

Nov 24, 2024

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Craig is WONDERFUL.

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig

Jan 17, 2024

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Parts and Service at Boucher, are Top Notch.

Parts and Service at Boucher, are Top Notch. Best Around, Period. Charles in service, is my go to, for all my 40 pickup fleet. Lucas in Parts, goes above and beyond for me.

Jan 17, 2024

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We have our Ford vehicles serviced at Boucher when

We have our Ford vehicles serviced at Boucher when required. Both the Parts and Service Departments are staffed with knowledge and experience personnel.

Apr 03, 2023

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They Worker Don’t Greet Customers At All Sone People

They Worker Don’t Greet Customers At All Sone People Speak And Other Don’t Do Better

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Adrianna Mayen

Adrianna Mayen

Finance Manager
Recent Reviews

Oct 14, 2024

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Working with Joe Jubran for many years always consistent

Working with Joe Jubran for many years always consistent wonderful customer care in purchasing my recent ford bronco. This is my 4th new ford purchase from him. Explains everything thoroughly and is extremely caring. He is our go to person with all our questions and information we need ! I would never work with anyone else! Joe is the absolute best!

Sep 27, 2024

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Zach was awesome and a huge reason as to why I purchased

Zach was awesome and a huge reason as to why I purchased the Ford rather than anything else. I needed a new car and they were extremely helpful during a tough process for me! They were not pushy but made sure I knew everything I needed to, and answered any questions I had.

Sep 25, 2024

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If it was not for Jeff Switzer I would not have come back

If it was not for Jeff Switzer I would not have come back and bought a truck

Sep 16, 2024

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I’ve been purchasing vehicles from Boucher in the Falls

I’ve been purchasing vehicles from Boucher in the Falls for almost 20 years now. The experience has always been consistent and professional. I most definitely will be going back and will also refer the team to friends and family.

Aug 31, 2024

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The overall process was quick, organized and

The overall process was quick, organized and professional. I left feeling confident in my knowledge about the vehicle. I highly recommend the dealer,

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Jason Sandbach

Jason Sandbach

Sales Manager
Recent Reviews

Nov 11, 2024

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Took forever.

Took forever. Christopher was kind of an xxx. He talked down to me and I didn't appreciate it.

Sep 27, 2024

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Zach was awesome and a huge reason as to why I purchased

Zach was awesome and a huge reason as to why I purchased the Ford rather than anything else. I needed a new car and they were extremely helpful during a tough process for me! They were not pushy but made sure I knew everything I needed to, and answered any questions I had.

Sep 03, 2024

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A huge thank you to Chris Roll, our salesperson!

A huge thank you to Chris Roll, our salesperson! We're thrilled with our new vehicle.

Sep 02, 2024

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The entire sales experience was the best that I have

The entire sales experience was the best that I have dealt with as far as purchasing a vehicle. The professionalism was outstanding and I would recommend others to enjoy the same experience from your team.

Jul 17, 2024

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Zach truly made the process of trading and purchasing our

Zach truly made the process of trading and purchasing our truck an incredibly positive and enjoyable experience! His kindness, personal touch, and transparency throughout the entire transaction were truly exceptional. We are absolutely thrilled with our purchase and will without a doubt be returning to Zach for our future vehicle needs. Thank you, Zach, for making this experience so fantastic!

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Alex Hienz

Alex Hienz

Service Manager
Dealership Experience 3 years 9 months
Recent Reviews

Nov 24, 2024

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Craig is WONDERFUL.

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig

Nov 02, 2024

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Working with my salesman Joe Jurban and the service staff

Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with limited access to another vehicle. The Boucher team make car buying and routine maintenance as painless as possible. I have been purchasing vehicles from them for (14) years. Thank you all again.

Oct 25, 2024

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I had several needs that needed to be taken care of.

I had several needs that needed to be taken care of. The communication was very good with the text updates. They were able to get me in very timely. Price was also fair. The tire price was quite competitive, I had shopped around quite a bit.

Sep 02, 2024

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I bought my truck in for a oil change and recall.

I bought my truck in for a oil change and recall. They did the oil change but not the recall.

Aug 18, 2024

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Thedealership was fine.

Thedealership was fine. The delay was caused by FordMotor Company's delay in deciding if the repair was covered under warranty.

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Dennis Gonzalez

Dennis Gonzalez

Sales Manager
Recent Reviews

Sep 25, 2024

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Excellent sales person in John Goodnetter.

Excellent sales person in John Goodnetter. Dennis the manager was very interested in my business as well. Overall great experience. I’m very pleased with my new truck. It had everything I wanted.

Aug 31, 2024

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The overall process was quick, organized and

The overall process was quick, organized and professional. I left feeling confident in my knowledge about the vehicle. I highly recommend the dealer,

May 03, 2024

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Easy transaction with a good business.

Easy transaction with a good business. Did most of the work from home then picked the car up

Feb 19, 2024

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Great experience working with this dealer.

Great experience working with this dealer. They accommodated my financing and pickup schedule. Definitely recommend.

Feb 18, 2024

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Very professional.

Very professional. No sales pressure, I was there to look at a specific vehicle, and wasn't shown anything else to sway a decision for anything at a higher cost.

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Thomas Pruski

Thomas Pruski

Sales and Leasing Consultant
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Dealership Experience 25 years 1 months
Industry Experience 25 years 11 months
Recent Reviews

Oct 28, 2022

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Gordie Boucher Ford's service department have a good

Gordie Boucher Ford's service department have a good outlook on my vehicle. They keep me informed with my Edge's needs. And what maintenance thats needed at what mileage intervals. Most importantly they make it safe to drive.

Oct 24, 2022

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Tom was a super sales guy who really watched out for us

Tom was a super sales guy who really watched out for us and took care of all our wants and needs with no high pressure

Jul 06, 2022

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Gordie Boucher ordered the vehicle I was looking for.

Gordie Boucher ordered the vehicle I was looking for. It came in quickly. Delivery process took less than 2 hours.

Oct 01, 2021

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Extremely welcoming and friendly. Zero pressure and above...

Extremely welcoming and friendly. Zero pressure and above all professional. These guys know their product. A great overall experience

Jun 30, 2021

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Jeff Samp made the buying experience happen for this...

Jeff Samp made the buying experience happen for this transaction.

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Errick Clay

Errick Clay

Express Service Advisor

18 Reviews
Certified
Recent Reviews

Nov 24, 2024

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Great service that we can always trust.

Great service that we can always trust. Fair pricing and they always do a great job.

Nov 24, 2024

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Craig is WONDERFUL.

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig

Nov 02, 2024

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Working with my salesman Joe Jurban and the service staff

Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with limited access to another vehicle. The Boucher team make car buying and routine maintenance as painless as possible. I have been purchasing vehicles from them for (14) years. Thank you all again.

Sep 28, 2024

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Pleasant professional keep you up to date on what is

Pleasant professional keep you up to date on what is going on with your vehicle

Sep 16, 2024

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Friendly and on time I didn’t have to wait long and I

Friendly and on time I didn’t have to wait long and I have a nice video of them fixing my car 😍😍😍

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Craig Knabe

Craig Knabe

Service Advisor
Dealership Experience 6 months
Industry Experience 9 years 5 months
I've been a car, truck, motorcycle and boat enthusiast for as long as I can remember. I have a love for almost all animals (not a fan of spiders - don't laugh) and have a house full of dogs, fish and snakes. My wife and I workout religiously and also like to collect tattoo work We both have extensive completed pieces and works in progress as well. We also volunteer our time to an organization that advocates for abused kids and their families. Although emotional draining at times, the differences we make in those families lives makes it all worth while.
Recent Reviews

Nov 26, 2024

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The fact that you all pick up the car and bring back is

The fact that you all pick up the car and bring back is great!!! Craig was great! He threw me off just a bit when he did not initially want to follow up on my repair coverage and he texts more than talking/calling but then he pulled it together and for that completely grateful!

Nov 24, 2024

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Craig is WONDERFUL.

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig

Nov 14, 2024

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Everything was fantastic start to finish.

Everything was fantastic start to finish. Craig was great with communicating everything throughout the process.

Nov 13, 2024

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They were able to diagnose and repair your power steering

They were able to diagnose and repair your power steering issues, with great service and detail. The only issue was the cost of parts. We will be using them in the future.

Nov 09, 2024

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Very helpful and informative about my situation.

Very helpful and informative about my situation. The advisor Craig Knabe was very helpful and kind to my father and I. Craig helped us with making the appointment and informing me about any new predicaments and situations. Overall a very good experience dealing with the dealership and the advisor. Would recommend.

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Christopher Roll

Christopher Roll

Sales Consultant
Recent Reviews

Nov 11, 2024

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Took forever.

Took forever. Christopher was kind of an xxx. He talked down to me and I didn't appreciate it.

Sep 03, 2024

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A huge thank you to Chris Roll, our salesperson!

A huge thank you to Chris Roll, our salesperson! We're thrilled with our new vehicle.

Jun 17, 2024

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Ordered a new Bronco.

Ordered a new Bronco. It came in faster than expected and the day of delivery was quick and easy. My salesman Chris was great to work with.

Jun 16, 2024

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**Review for 2024 Ford F-150 Purchase** I recently

**Review for 2024 Ford F-150 Purchase** I recently purchased a 2024 Ford F-150, and I am extremely pleased with my decision. The truck is outstanding – it offers impressive power, exceptional comfort, and a range of advanced features. The driving experience is smooth, and the interior design is both functional and stylish. I also want to commend Chris R, the salesman who assisted me. He was knowledgeable, patient, and genuinely interested in helping me find the perfect vehicle. His professionalism and dedication made the entire purchasing process seamless and enjoyable. Overall, I am very happy with my new F-150 and the excellent service I received from Chris R. I highly recommend both the truck and the dealership!

May 22, 2024

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Best experience buying my car from the time I walked in

Best experience buying my car from the time I walked in the door. John had two vehicles ready for me to test drive. Chris was friendly, knowledgeable and helpful. Laura was awesome to work with for financing. Highly recommend if you're in the market for a car.

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John Goodnetter

John Goodnetter

Commercial & Fleet Sales
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Dealership Experience 9 months
Industry Experience 35 years 7 months
Commercial sales and leasing specialist with 30+ years experience. Great person to deal with fair and honest hard working. Everyday meeting new people that why I've been in the business so long. Like to exercise and being on the water with family friends and the dogs.
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