Staff

Management

John Hassell

John Hassell

Pre-Owned Vehicle Manager
61 Reviews
View Bio
Jeff Samp

Jeff Samp

General Sales Manager
39 Reviews
View Bio
Jason Sandbach

Jason Sandbach

Sales Manager
23 Reviews
View Bio
Dennis Gonzalez

Dennis Gonzalez

Sales Manager
21 Reviews
View Bio

Sales

Joe Jubran

Joe Jubran

Sales & Leasing Consultant
116 Reviews
View Bio
Jeffrey Schwister

Jeffrey Schwister

Sales & Leasing Consultant
82 Reviews
View Bio
Michael Schwister

Michael Schwister

Sales & Leasing Consultant
66 Reviews
View Bio
Emil English

Emil English

Sales & Leasing Consultant
64 Reviews
View Bio
Zach Zizelman

Zach Zizelman

Sales Consultant
49 Reviews
View Bio
Timothy Nolan

Timothy Nolan

Sales & Leasing Consultant
46 Reviews
View Bio
Thomas Pruski

Thomas Pruski

Sales and Leasing Consultant
20 Reviews
View Bio
Christopher Roll

Christopher Roll

Sales Consultant
8 Reviews
View Bio
John Goodnetter

John Goodnetter

Commercial & Fleet Sales
View Bio

Finance

Milan Fridl

Milan Fridl

Business Manager
87 Reviews
View Bio
Laura Hoeller

Laura Hoeller

Finance Manager
45 Reviews
View Bio
Adrianna Mayen

Adrianna Mayen

Finance Manager
25 Reviews
View Bio

Service

Robert Krueger

Robert Krueger

Service Writer

Certified
442 Reviews
View Bio
Charles Pleugers

Charles Pleugers

Fleet Sevice Advisor
128 Reviews
View Bio
Katie Kerby

Katie Kerby

Service Advisor

Certified
68 Reviews
View Bio
Matt Schiewe

Matt Schiewe

Service Dispatcher
33 Reviews
View Bio
Alex Hienz

Alex Hienz

Service Manager
22 Reviews
View Bio
Errick Clay

Errick Clay

Express Service Advisor

Certified
11 Reviews
View Bio
Craig Knabe

Craig Knabe

Service Advisor
6 Reviews
View Bio

Parts

Nicholas Baackes

Nicholas Baackes

Parts
29 Reviews
View Bio
Robert Krueger

Robert Krueger

Service Writer

442 Reviews
Certified
Dealership Experience 17 years 11 months
Recent Reviews

Sep 02, 2024

Dealership Rating
Employee Rating

I bought my truck in for a oil change and recall.

I bought my truck in for a oil change and recall. They did the oil change but not the recall.

Aug 31, 2024

Dealership Rating
Employee Rating

Very understanding on the situation of problem with car

Very understanding on the situation of problem with car and repairs were done promptly and professionally

Aug 30, 2024

Dealership Rating
Employee Rating

Honest and professional.

Honest and professional. Work was completed in a respectable amount of time.very satisfied with my experience

Aug 17, 2024

Dealership Rating
Employee Rating

I continue to be very satisfied with the dealership and

I continue to be very satisfied with the dealership and specifically Robert Krueger who has been my service manager for many years

Aug 16, 2024

Dealership Rating
Employee Rating

Talked to Robert Krueger about purchasing a new set of

Talked to Robert Krueger about purchasing a new set of Goodyear tires for my 2019 Mustang convert. Got a great price and set appointment. Boucher did pick up my vehicle by their employee, Terry Price, Throughout the day, Boucher kept me up on the status via text and Robert called to let me know my Mustang was on the way. As Terry arrived, he thanked me for choosing Boucher for my tires. I have been a Boucher Ford in Menomonee Falls since 2007 and have never been disappointed. Special thanks to Robert and Terry. I will see you next week for oil change with my 2022 Ford ST. Thanks for the “5 *” service!

View More Reviews on DealerRater
Charles Pleugers

Charles Pleugers

Fleet Sevice Advisor
Dealership Experience 12 years 10 months
Industry Experience 26 years 9 months
Recent Reviews

Aug 11, 2024

Dealership Rating
Employee Rating

We have always had excellent service.

We have always had excellent service. Would highly recommend Gordie Boucher to friends and family.

Jun 13, 2024

Dealership Rating
Employee Rating

Robrt was courteous and got my issue resolved.

Robrt was courteous and got my issue resolved. Used shuttle service to and from and that was a good perk.

Jun 04, 2024

Dealership Rating
Employee Rating

They got my car in without a appointment l.

They got my car in without a appointment l.and got it back in 4 days. I wish they would have let me know the status of my car. Waiting for a part. I had a rental and needed figure out if I needed to extend the rental.

May 18, 2024

Dealership Rating
Employee Rating

They performed a hundred point inspection, and gave us a

They performed a hundred point inspection, and gave us a fair price and description of all needed repairs. Great communication on status.

Apr 05, 2024

Dealership Rating
Employee Rating

The guality ,speed and politeness of the persons working

The guality ,speed and politeness of the persons working at the updated dealership is the reason for me being a repeat customer.

View More Reviews on DealerRater
Joe Jubran

Joe Jubran

Sales & Leasing Consultant
Raised in Brown Deer, married and have two beautiful girls and a grand dog named Oliver who is a German Shepherd. Now I live in Jackson, Wisconsin. I've been with the Boucher group going on 19 years! My hobbies are fishing, boating, cars and being with my family. I'm a low-pressure sales guy and I will always treat you like I would want to be treated.
Recent Reviews

Aug 14, 2024

Dealership Rating
Employee Rating

Robert was outstanding and listening to the problems I

Robert was outstanding and listening to the problems I had with the automobile and one it was not fixed right the first time he took it out for a test drive, and I brought it back and made sure things were done properly and the Boucher Dealership is one that I have been coming to for over 20 years and I will continue because I have gotten very good service

Aug 06, 2024

Dealership Rating
Employee Rating

They get you the vechical you want.

They get you the vechical you want. Their work ethic is superior and they treat you like family.

Jun 06, 2024

Dealership Rating
Employee Rating

The salesman was outgoing and not pushy.

The salesman was outgoing and not pushy. I did not feel pressured to purchase. However I did expect to receive a follow up call after purchase just out of courtesy in giving Boucher buisness. Instead I received phone calls days later about my trade in and loan information in regards to payoff. It seemed there were loose ends in the deal which in my opinion is very unprofessional. All details in regards to buying and trade-in I thought would’ve been taken care of during the process. Requesting us to come back in to sign missed paperwork when we live a decent distance away is inexcusable. My wife and I picked up our “delivered” truck after sale. To say it’s been detailed or cleaned I guess there are low standards these days for when purchasing a vehicle. New or used, the standard should be the same and reflect the quality and professionalism of the dealership. Finding the previous owners balaclava in the back seat and previous owners information/paper work. Not to mention in the back of the glove box was the cabin air filter cover. I just assumed the tech forgot to put it on. I was even more wrong, there wasn’t one even installed in the vehicle. Big deal? No but frustrating none the less. I expected the truck to be gone through and inspected but once again standards must be low in a rush to make a sale. I have purchased 3 prior vehicles from Boucher dealers. In the future I will unfortunately be looking elsewhere.

May 22, 2024

Dealership Rating
Employee Rating

Best experience buying my car from the time I walked in

Best experience buying my car from the time I walked in the door. John had two vehicles ready for me to test drive. Chris was friendly, knowledgeable and helpful. Laura was awesome to work with for financing. Highly recommend if you're in the market for a car.

Apr 16, 2024

Dealership Rating
Employee Rating

Very easy to work with and helpful will buy a vehicle

Very easy to work with and helpful will buy a vehicle from them again, Joe Jurban is a great guy.

View More Reviews on DealerRater
Milan Fridl

Milan Fridl

Business Manager
Recent Reviews

Sep 02, 2024

Dealership Rating
Employee Rating

The entire sales experience was the best that I have

The entire sales experience was the best that I have dealt with as far as purchasing a vehicle. The professionalism was outstanding and I would recommend others to enjoy the same experience from your team.

Aug 25, 2024

Dealership Rating
Employee Rating

I think that they went above and beyond expectations.

I think that they went above and beyond expectations. On communicating and working hard to find the truck I wanted

Aug 06, 2024

Dealership Rating
Employee Rating

They get you the vechical you want.

They get you the vechical you want. Their work ethic is superior and they treat you like family.

Jun 13, 2024

Dealership Rating
Employee Rating

Robrt was courteous and got my issue resolved.

Robrt was courteous and got my issue resolved. Used shuttle service to and from and that was a good perk.

Jun 06, 2024

Dealership Rating
Employee Rating

The salesman was outgoing and not pushy.

The salesman was outgoing and not pushy. I did not feel pressured to purchase. However I did expect to receive a follow up call after purchase just out of courtesy in giving Boucher buisness. Instead I received phone calls days later about my trade in and loan information in regards to payoff. It seemed there were loose ends in the deal which in my opinion is very unprofessional. All details in regards to buying and trade-in I thought would’ve been taken care of during the process. Requesting us to come back in to sign missed paperwork when we live a decent distance away is inexcusable. My wife and I picked up our “delivered” truck after sale. To say it’s been detailed or cleaned I guess there are low standards these days for when purchasing a vehicle. New or used, the standard should be the same and reflect the quality and professionalism of the dealership. Finding the previous owners balaclava in the back seat and previous owners information/paper work. Not to mention in the back of the glove box was the cabin air filter cover. I just assumed the tech forgot to put it on. I was even more wrong, there wasn’t one even installed in the vehicle. Big deal? No but frustrating none the less. I expected the truck to be gone through and inspected but once again standards must be low in a rush to make a sale. I have purchased 3 prior vehicles from Boucher dealers. In the future I will unfortunately be looking elsewhere.

View More Reviews on DealerRater
Jeffrey Schwister

Jeffrey Schwister

Sales & Leasing Consultant
Contact Me
Dealership Experience 42 years 4 months
Industry Experience 42 years 4 months
Recent Reviews

Aug 31, 2024

Dealership Rating
Employee Rating

Dealing with Jeff Schwister at Geordie Boucher Ford was a

Dealing with Jeff Schwister at Geordie Boucher Ford was a very pleasant & positive experience. Everyone at the dealership was helpful & accommodating as I purchased my new 2024 Mustang. I would definitely recommend this place to anyone! Donna Lauer

May 27, 2024

Dealership Rating
Employee Rating

Loving my new truck so far.

Loving my new truck so far. I have started to customize it, lots more to do.

Jan 21, 2024

Dealership Rating
Employee Rating

Well run , friendly staff, remind me when I need service

Well run , friendly staff, remind me when I need service for certain maintenance services,appreciate being driven home.

Jan 20, 2024

Dealership Rating
Employee Rating

Could not have been nicer!

Could not have been nicer! Easy to deal with Very smooth transaction, will be back for next car

Jan 17, 2024

Dealership Rating
Employee Rating

I appreciate the extra assistance I received from Jeff I

I appreciate the extra assistance I received from Jeff I never thought I would lease a vehicle but he made the process easy to understand.

View More Reviews on DealerRater
Katie Kerby

Katie Kerby

Service Advisor

68 Reviews
Certified
Dealership Experience 3 years 11 months
Industry Experience 7 years 9 months
Recent Reviews

Sep 06, 2024

Dealership Rating
Employee Rating

Excellent customer service all the way around from first

Excellent customer service all the way around from first call to tech showing up! The mobile service is awesome !! Thank you!!

Sep 02, 2024

Dealership Rating
Employee Rating

I bought my truck in for a oil change and recall.

I bought my truck in for a oil change and recall. They did the oil change but not the recall.

Aug 21, 2024

Dealership Rating
Employee Rating

It took me over 4 days to get a hold of anybody in

It took me over 4 days to get a hold of anybody in service. Between their online chat, emailing, and calling numerous times. Katie, when I finally got to her, was amazing at answering all questions though.

Aug 18, 2024

Dealership Rating
Employee Rating

Thedealership was fine.

Thedealership was fine. The delay was caused by FordMotor Company's delay in deciding if the repair was covered under warranty.

Aug 11, 2024

Dealership Rating
Employee Rating

We have always had excellent service.

We have always had excellent service. Would highly recommend Gordie Boucher to friends and family.

View More Reviews on DealerRater
Michael Schwister

Michael Schwister

Sales & Leasing Consultant
Contact Me
Dealership Experience 9 years 6 months
Industry Experience 16 years 4 months
Recent Reviews

Jun 25, 2024

Dealership Rating
Employee Rating

The employees are kind and courteous, informative and

The employees are kind and courteous, informative and willing to explain and help when they can.

May 27, 2024

Dealership Rating
Employee Rating

Loving my new truck so far.

Loving my new truck so far. I have started to customize it, lots more to do.

May 22, 2024

Dealership Rating
Employee Rating

Best experience buying my car from the time I walked in

Best experience buying my car from the time I walked in the door. John had two vehicles ready for me to test drive. Chris was friendly, knowledgeable and helpful. Laura was awesome to work with for financing. Highly recommend if you're in the market for a car.

May 03, 2024

Dealership Rating
Employee Rating

Easy transaction with a good business.

Easy transaction with a good business. Did most of the work from home then picked the car up

Feb 13, 2024

Dealership Rating
Employee Rating

Excellent Experience.

Excellent Experience. Jeff Samp and Mike Schwister were outstanding and very easy to work with

View More Reviews on DealerRater
Emil English

Emil English

Sales & Leasing Consultant
Contact Me
Dealership Experience 10 years
Industry Experience 23 years
Been in the automotive industry for 20 years love to help guest with their purchasing decision.
Recent Reviews

Sep 02, 2024

Dealership Rating
Employee Rating

The entire sales experience was the best that I have

The entire sales experience was the best that I have dealt with as far as purchasing a vehicle. The professionalism was outstanding and I would recommend others to enjoy the same experience from your team.

Aug 25, 2024

Dealership Rating
Employee Rating

I think that they went above and beyond expectations.

I think that they went above and beyond expectations. On communicating and working hard to find the truck I wanted

May 22, 2024

Dealership Rating
Employee Rating

Best experience buying my car from the time I walked in

Best experience buying my car from the time I walked in the door. John had two vehicles ready for me to test drive. Chris was friendly, knowledgeable and helpful. Laura was awesome to work with for financing. Highly recommend if you're in the market for a car.

Mar 31, 2024

Dealership Rating
Employee Rating

Been doing business with Gordy Boucher for years.

Been doing business with Gordy Boucher for years. They're always wonderful and always professional. That's why I don't go anywhere else.

Mar 30, 2024

Dealership Rating
Employee Rating

I purchased a 2024 Ford Explorer ST from this dealership.

I purchased a 2024 Ford Explorer ST from this dealership. Emil English was my sales rep. The guy is, perhaps the hardest working sales rep I've ever dealt with. If he couldn't give me an answer to my question, he literally RAN to get me one. Never once did I feel pressured to make a deal. The first offer they gave me was right on my price point and they gave me exactly what I wanted in my trade-in. Everyone seemed focused on customer satisfaction and I never felt like I was just a sales commission.

View More Reviews on DealerRater
John Hassell

John Hassell

Pre-Owned Vehicle Manager
Dealership Experience 4 years 10 months
Industry Experience 4 years 10 months
Grew up in Richland Center, Wisconsin. Graduated with Business degree from Edgewood College in Madison. Currently live in Milwaukee with my two Siberian Huskies named Atticus and Ebenezer.
Recent Reviews

Aug 31, 2024

Dealership Rating
Employee Rating

The overall process was quick, organized and

The overall process was quick, organized and professional. I left feeling confident in my knowledge about the vehicle. I highly recommend the dealer,

Aug 11, 2024

Dealership Rating
Employee Rating

We have always had excellent service.

We have always had excellent service. Would highly recommend Gordie Boucher to friends and family.

Jun 13, 2024

Dealership Rating
Employee Rating

Robrt was courteous and got my issue resolved.

Robrt was courteous and got my issue resolved. Used shuttle service to and from and that was a good perk.

May 27, 2024

Dealership Rating
Employee Rating

Loving my new truck so far.

Loving my new truck so far. I have started to customize it, lots more to do.

May 22, 2024

Dealership Rating
Employee Rating

Best experience buying my car from the time I walked in

Best experience buying my car from the time I walked in the door. John had two vehicles ready for me to test drive. Chris was friendly, knowledgeable and helpful. Laura was awesome to work with for financing. Highly recommend if you're in the market for a car.

View More Reviews on DealerRater
Zach Zizelman

Zach Zizelman

Sales Consultant
Contact Me
Dealership Experience 4 years 5 months
Industry Experience 6 years
Recent Reviews

Jul 17, 2024

Dealership Rating
Employee Rating

Zach truly made the process of trading and purchasing our

Zach truly made the process of trading and purchasing our truck an incredibly positive and enjoyable experience! His kindness, personal touch, and transparency throughout the entire transaction were truly exceptional. We are absolutely thrilled with our purchase and will without a doubt be returning to Zach for our future vehicle needs. Thank you, Zach, for making this experience so fantastic!

Jul 04, 2024

Dealership Rating
Employee Rating

Wonderful & personal service.

Wonderful & personal service. Zach did an awesome job & explained everything to us with patience & understanding! Love my new Explorer! Thank you

Apr 09, 2024

Dealership Rating
Employee Rating

Very responsive will all my requests.

Very responsive will all my requests. Found the truck I wanted from another dealership and had it delivered. Took a video of the truck and sent it to me to verify that all of my requests were met. Great job overall.

Jan 18, 2024

Dealership Rating
Employee Rating

I am so happy with everything about this dealership!

I am so happy with everything about this dealership! From sales to service, Boucher Ford is top notch!

Jan 15, 2024

Dealership Rating
Employee Rating

This is the second vehicle that I have purchased through

This is the second vehicle that I have purchased through Emil. Fantastic experience as usual. Very helpful and followed up after the sale, I highly recommend this dealership and Emil.

View More Reviews on DealerRater
Timothy Nolan

Timothy Nolan

Sales & Leasing Consultant
Recent Reviews

May 22, 2024

Dealership Rating
Employee Rating

Best experience buying my car from the time I walked in

Best experience buying my car from the time I walked in the door. John had two vehicles ready for me to test drive. Chris was friendly, knowledgeable and helpful. Laura was awesome to work with for financing. Highly recommend if you're in the market for a car.

Apr 25, 2024

Dealership Rating
Employee Rating

They were always good to work with when buying a new

They were always good to work with when buying a new vehicle and took care of my service needs

Apr 10, 2024

Dealership Rating
Employee Rating

Service is exceptional the experience was better than any

Service is exceptional the experience was better than any other dealership I have ever dealt with in past! The sales team went way above my standards making this purchase exceed my expectations. Thank you!

Jan 18, 2024

Dealership Rating
Employee Rating

Working with Tim was enjoyable.

Working with Tim was enjoyable. The entire team made the process easy. Thanks for a tremendous experience!

Jan 15, 2024

Dealership Rating
Employee Rating

This is the second vehicle that I have purchased through

This is the second vehicle that I have purchased through Emil. Fantastic experience as usual. Very helpful and followed up after the sale, I highly recommend this dealership and Emil.

View More Reviews on DealerRater
Laura Hoeller

Laura Hoeller

Finance Manager
Recent Reviews

Aug 25, 2024

Dealership Rating
Employee Rating

I think that they went above and beyond expectations.

I think that they went above and beyond expectations. On communicating and working hard to find the truck I wanted

Aug 06, 2024

Dealership Rating
Employee Rating

They get you the vechical you want.

They get you the vechical you want. Their work ethic is superior and they treat you like family.

Jul 04, 2024

Dealership Rating
Employee Rating

Wonderful & personal service.

Wonderful & personal service. Zach did an awesome job & explained everything to us with patience & understanding! Love my new Explorer! Thank you

Jun 25, 2024

Dealership Rating
Employee Rating

The employees are kind and courteous, informative and

The employees are kind and courteous, informative and willing to explain and help when they can.

Jun 13, 2024

Dealership Rating
Employee Rating

Robrt was courteous and got my issue resolved.

Robrt was courteous and got my issue resolved. Used shuttle service to and from and that was a good perk.

View More Reviews on DealerRater
Jeff Samp

Jeff Samp

General Sales Manager
Recent Reviews

Aug 31, 2024

Dealership Rating
Employee Rating

The overall process was quick, organized and

The overall process was quick, organized and professional. I left feeling confident in my knowledge about the vehicle. I highly recommend the dealer,

Aug 19, 2024

Dealership Rating
Employee Rating

Excellent!

Excellent! Very friendly and professional. Would work with him again. Made it painless. Thank you!

Aug 11, 2024

Dealership Rating
Employee Rating

We have always had excellent service.

We have always had excellent service. Would highly recommend Gordie Boucher to friends and family.

Jul 04, 2024

Dealership Rating
Employee Rating

Wonderful & personal service.

Wonderful & personal service. Zach did an awesome job & explained everything to us with patience & understanding! Love my new Explorer! Thank you

Jun 13, 2024

Dealership Rating
Employee Rating

Robrt was courteous and got my issue resolved.

Robrt was courteous and got my issue resolved. Used shuttle service to and from and that was a good perk.

View More Reviews on DealerRater
Matt Schiewe

Matt Schiewe

Service Dispatcher
Dealership Experience 24 years
Recent Reviews

Aug 11, 2024

Dealership Rating
Employee Rating

We have always had excellent service.

We have always had excellent service. Would highly recommend Gordie Boucher to friends and family.

Jun 04, 2024

Dealership Rating
Employee Rating

They got my car in without a appointment l.

They got my car in without a appointment l.and got it back in 4 days. I wish they would have let me know the status of my car. Waiting for a part. I had a rental and needed figure out if I needed to extend the rental.

May 02, 2024

Dealership Rating
Employee Rating

My last visit for service many employees came in and out

My last visit for service many employees came in and out of the waiting area grabbing a coffee or just passing through. Not one person greeted me. Also when the work was done. On my ride home I smelled burning oil. When I got home I pop the hood and saw oil residue on the fill receptacle and oil on top of the engine. These services are not cheap and have gone up in cost. If a technician spills oil while filling that should be cleaned before handling back to customer. Also there was no vehicle health check report like I usually get with the oil change package after my work has been done.

Mar 09, 2024

Dealership Rating
Employee Rating

My car was towed before a snow storm and GB was super

My car was towed before a snow storm and GB was super busy but once service was started it was thriple A. Found the problem and fixed it the first time!! Thank you!!

Jan 24, 2024

Dealership Rating
Employee Rating

Scheduling the appointment for service was done quickly

Scheduling the appointment for service was done quickly and convenient transportation service was nice and easy

View More Reviews on DealerRater
Nicholas Baackes

Nicholas Baackes

Parts
Recent Reviews

Jan 17, 2024

Dealership Rating
Employee Rating

We have our Ford vehicles serviced at Boucher when

We have our Ford vehicles serviced at Boucher when required. Both the Parts and Service Departments are staffed with knowledge and experience personnel.

Jan 17, 2024

Dealership Rating
Employee Rating

Parts and Service at Boucher, are Top Notch.

Parts and Service at Boucher, are Top Notch. Best Around, Period. Charles in service, is my go to, for all my 40 pickup fleet. Lucas in Parts, goes above and beyond for me.

Apr 03, 2023

Dealership Rating
Employee Rating

They Worker Don’t Greet Customers At All Sone People

They Worker Don’t Greet Customers At All Sone People Speak And Other Don’t Do Better

Mar 15, 2023

Dealership Rating
Employee Rating

Gordie Boucher has an outstanding service department they

Gordie Boucher has an outstanding service department they get the job done to 100% satisfaction. I would recommend Gordie Boucher to family and friends.

Dec 26, 2022

Dealership Rating
Employee Rating

The entire experience was great.

The entire experience was great. The individuals were courteous & all listened to what my needs were on my vehicle.

View More Reviews on DealerRater
Adrianna Mayen

Adrianna Mayen

Finance Manager
Recent Reviews

Aug 31, 2024

Dealership Rating
Employee Rating

The overall process was quick, organized and

The overall process was quick, organized and professional. I left feeling confident in my knowledge about the vehicle. I highly recommend the dealer,

Jun 13, 2024

Dealership Rating
Employee Rating

Robrt was courteous and got my issue resolved.

Robrt was courteous and got my issue resolved. Used shuttle service to and from and that was a good perk.

May 22, 2024

Dealership Rating
Employee Rating

Best experience buying my car from the time I walked in

Best experience buying my car from the time I walked in the door. John had two vehicles ready for me to test drive. Chris was friendly, knowledgeable and helpful. Laura was awesome to work with for financing. Highly recommend if you're in the market for a car.

Apr 01, 2024

Dealership Rating
Employee Rating

Friendly courteous professional top both has a small town

Friendly courteous professional top both has a small town family oriented hospitality feel to it a lot of team players that helped us even if they were not involved with the primary sale I would definitely buy another vehicle from them and recommend them to my friends & family

Mar 28, 2024

Dealership Rating
Employee Rating

I would rate Gordie Boucher Ford of Menomonee Falls as

I would rate Gordie Boucher Ford of Menomonee Falls as one of the best dealerships I have interacted with in the search for my new F150 purchase. There was no pressure, everyone I dealt with was very professional, friendly and responsive.

View More Reviews on DealerRater
Jason Sandbach

Jason Sandbach

Sales Manager
Recent Reviews

Sep 03, 2024

Dealership Rating
Employee Rating

A huge thank you to Chris Roll, our salesperson!

A huge thank you to Chris Roll, our salesperson! We're thrilled with our new vehicle.

Sep 02, 2024

Dealership Rating
Employee Rating

The entire sales experience was the best that I have

The entire sales experience was the best that I have dealt with as far as purchasing a vehicle. The professionalism was outstanding and I would recommend others to enjoy the same experience from your team.

Jul 17, 2024

Dealership Rating
Employee Rating

Zach truly made the process of trading and purchasing our

Zach truly made the process of trading and purchasing our truck an incredibly positive and enjoyable experience! His kindness, personal touch, and transparency throughout the entire transaction were truly exceptional. We are absolutely thrilled with our purchase and will without a doubt be returning to Zach for our future vehicle needs. Thank you, Zach, for making this experience so fantastic!

Mar 28, 2024

Dealership Rating
Employee Rating

I would rate Gordie Boucher Ford of Menomonee Falls as

I would rate Gordie Boucher Ford of Menomonee Falls as one of the best dealerships I have interacted with in the search for my new F150 purchase. There was no pressure, everyone I dealt with was very professional, friendly and responsive.

Jan 18, 2024

Dealership Rating
Employee Rating

Working with Tim was enjoyable.

Working with Tim was enjoyable. The entire team made the process easy. Thanks for a tremendous experience!

View More Reviews on DealerRater
Alex Hienz

Alex Hienz

Service Manager
Dealership Experience 3 years 6 months
Recent Reviews

Sep 02, 2024

Dealership Rating
Employee Rating

I bought my truck in for a oil change and recall.

I bought my truck in for a oil change and recall. They did the oil change but not the recall.

Aug 18, 2024

Dealership Rating
Employee Rating

Thedealership was fine.

Thedealership was fine. The delay was caused by FordMotor Company's delay in deciding if the repair was covered under warranty.

Aug 11, 2024

Dealership Rating
Employee Rating

We have always had excellent service.

We have always had excellent service. Would highly recommend Gordie Boucher to friends and family.

Aug 05, 2024

Dealership Rating
Employee Rating

Excellent customer service.

Excellent customer service. I was well taken care of. All expectations met, all repairs were completed

Jun 16, 2024

Dealership Rating
Employee Rating

Excellent work completed and thorough explanation of work

Excellent work completed and thorough explanation of work performed. Received status updates and even offer to deliver vehicle to my home.

View More Reviews on DealerRater
Dennis Gonzalez

Dennis Gonzalez

Sales Manager
Recent Reviews

Aug 31, 2024

Dealership Rating
Employee Rating

The overall process was quick, organized and

The overall process was quick, organized and professional. I left feeling confident in my knowledge about the vehicle. I highly recommend the dealer,

May 03, 2024

Dealership Rating
Employee Rating

Easy transaction with a good business.

Easy transaction with a good business. Did most of the work from home then picked the car up

Feb 19, 2024

Dealership Rating
Employee Rating

Great experience working with this dealer.

Great experience working with this dealer. They accommodated my financing and pickup schedule. Definitely recommend.

Feb 18, 2024

Dealership Rating
Employee Rating

Very professional.

Very professional. No sales pressure, I was there to look at a specific vehicle, and wasn't shown anything else to sway a decision for anything at a higher cost.

Jan 20, 2024

Dealership Rating
Employee Rating

Could not have been nicer!

Could not have been nicer! Easy to deal with Very smooth transaction, will be back for next car

View More Reviews on DealerRater
Thomas Pruski

Thomas Pruski

Sales and Leasing Consultant
Contact Me
Dealership Experience 24 years 10 months
Industry Experience 25 years 8 months
Recent Reviews

Oct 28, 2022

Dealership Rating
Employee Rating

Gordie Boucher Ford's service department have a good

Gordie Boucher Ford's service department have a good outlook on my vehicle. They keep me informed with my Edge's needs. And what maintenance thats needed at what mileage intervals. Most importantly they make it safe to drive.

Oct 24, 2022

Dealership Rating
Employee Rating

Tom was a super sales guy who really watched out for us

Tom was a super sales guy who really watched out for us and took care of all our wants and needs with no high pressure

Jul 06, 2022

Dealership Rating
Employee Rating

Gordie Boucher ordered the vehicle I was looking for.

Gordie Boucher ordered the vehicle I was looking for. It came in quickly. Delivery process took less than 2 hours.

Oct 01, 2021

Dealership Rating
Employee Rating

Extremely welcoming and friendly. Zero pressure and above...

Extremely welcoming and friendly. Zero pressure and above all professional. These guys know their product. A great overall experience

Jun 30, 2021

Dealership Rating
Employee Rating

Jeff Samp made the buying experience happen for this...

Jeff Samp made the buying experience happen for this transaction.

View More Reviews on DealerRater
Errick Clay

Errick Clay

Express Service Advisor

11 Reviews
Certified
Recent Reviews

Sep 05, 2024

Dealership Rating
Employee Rating

Errick Clay was very helpful and courteous!

Errick Clay was very helpful and courteous! He fit me in for an oil change even when the previous employee failed to change my appointment when I had called earlier.

Sep 02, 2024

Dealership Rating
Employee Rating

I bought my truck in for a oil change and recall.

I bought my truck in for a oil change and recall. They did the oil change but not the recall.

Sep 01, 2024

Dealership Rating
Employee Rating

The gentleman checking me in was great, efficient and

The gentleman checking me in was great, efficient and relatable. It was nice to have someone like him to work with.

Aug 31, 2024

Dealership Rating
Employee Rating

Fast and friendly service.

Fast and friendly service. I was kept well informed. My car wash was first class

Aug 30, 2024

Dealership Rating
Employee Rating

They are absolutely amazing i will continue to go there

They are absolutely amazing i will continue to go there for service and new car purchases. Wow far beyond anywhere else

View More Reviews on DealerRater
Christopher Roll

Christopher Roll

Sales Consultant
Recent Reviews

Sep 03, 2024

Dealership Rating
Employee Rating

A huge thank you to Chris Roll, our salesperson!

A huge thank you to Chris Roll, our salesperson! We're thrilled with our new vehicle.

Jun 17, 2024

Dealership Rating
Employee Rating

Ordered a new Bronco.

Ordered a new Bronco. It came in faster than expected and the day of delivery was quick and easy. My salesman Chris was great to work with.

Jun 16, 2024

Dealership Rating
Employee Rating

**Review for 2024 Ford F-150 Purchase** I recently

**Review for 2024 Ford F-150 Purchase** I recently purchased a 2024 Ford F-150, and I am extremely pleased with my decision. The truck is outstanding – it offers impressive power, exceptional comfort, and a range of advanced features. The driving experience is smooth, and the interior design is both functional and stylish. I also want to commend Chris R, the salesman who assisted me. He was knowledgeable, patient, and genuinely interested in helping me find the perfect vehicle. His professionalism and dedication made the entire purchasing process seamless and enjoyable. Overall, I am very happy with my new F-150 and the excellent service I received from Chris R. I highly recommend both the truck and the dealership!

May 22, 2024

Dealership Rating
Employee Rating

Best experience buying my car from the time I walked in

Best experience buying my car from the time I walked in the door. John had two vehicles ready for me to test drive. Chris was friendly, knowledgeable and helpful. Laura was awesome to work with for financing. Highly recommend if you're in the market for a car.

May 08, 2024

Dealership Rating
Employee Rating

They worked hard to find the vehicle I wanted with all of

They worked hard to find the vehicle I wanted with all of my must haves.

View More Reviews on DealerRater
Craig Knabe

Craig Knabe

Service Advisor
Dealership Experience 3 months
Industry Experience 9 years 2 months
I've been a car, truck, motorcycle and boat enthusiast for as long as I can remember. I have a love for almost all animals (not a fan of spiders - don't laugh) and have a house full of dogs, fish and snakes. My wife and I workout religiously and also like to collect tattoo work We both have extensive completed pieces and works in progress as well. We also volunteer our time to an organization that advocates for abused kids and their families. Although emotional draining at times, the differences we make in those families lives makes it all worth while.
Recent Reviews

Sep 06, 2024

Dealership Rating
Employee Rating

Excellent customer service all the way around from first

Excellent customer service all the way around from first call to tech showing up! The mobile service is awesome !! Thank you!!

Sep 05, 2024

Dealership Rating
Employee Rating

Excellent communication, diagnostics and service.

Excellent communication, diagnostics and service. Craig is the best! Will move all of my service work to Boucher in Menomonee Falls.

Aug 22, 2024

Dealership Rating
Employee Rating

We have always had a good experience with our salesman

We have always had a good experience with our salesman Joe but honestly the service department has been so horrid I really can’t say we will ever buy from this dealership again

Aug 21, 2024

Dealership Rating
Employee Rating

Performance and service was great, the only complain is

Performance and service was great, the only complain is the time as i told only take one day when actually took 3 days

Aug 11, 2024

Dealership Rating
Employee Rating

We have always had excellent service.

We have always had excellent service. Would highly recommend Gordie Boucher to friends and family.

View More Reviews on DealerRater
John Goodnetter

John Goodnetter

Commercial & Fleet Sales
Contact Me
Dealership Experience 6 months
Industry Experience 35 years 4 months
Commercial sales and leasing specialist with 30+ years experience. Great person to deal with fair and honest hard working. Everyday meeting new people that why I've been in the business so long. Like to exercise and being on the water with family friends and the dogs.
View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    Christopher Roll
    Zach Zizelman
    Emil English
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    Christopher Roll

    Christopher Roll

    Sales Consultant

    8 Reviews
    Zach Zizelman

    Zach Zizelman

    Sales Consultant

    49 Reviews
    Emil English

    Emil English

    Sales & Leasing Consultant

    64 Reviews
    Joe Jubran

    Joe Jubran

    Sales & Leasing Consultant

    116 Reviews
    Michael Schwister

    Michael Schwister

    Sales & Leasing Consultant

    66 Reviews
    Timothy Nolan

    Timothy Nolan

    Sales & Leasing Consultant

    46 Reviews
    Jeffrey Schwister

    Jeffrey Schwister

    Sales & Leasing Consultant

    82 Reviews
    Thomas Pruski

    Thomas Pruski

    Sales and Leasing Consultant

    20 Reviews
    John Goodnetter

    John Goodnetter

    Commercial & Fleet Sales